These Terms are a legal agreement between you (“Customer”) and Luxuryjewelrysale. By accessing our store, browsing or purchasing, you fully agree to these Terms and applicable laws. If you disagree, do not use our services.
1. Acceptance of Terms
Using our services or purchasing constitutes acceptance of these Terms and any updates. We may modify Terms without notice; continued use means acceptance of revisions.
2. Eligibility & Account Responsibility
You must be 18 or have guardian consent, with full legal capacity. Provide true personal info for accounts; you are responsible for account security and notify us of unauthorized use.
3. Product Description & Authenticity
All products are truthfully described. Minor color differences may exist; we guarantee 100% authenticity and reserve the right to correct typographical errors.
4. Order Placement & Confirmation
Order is confirmed after payment verification and stock check. We may cancel orders for stock shortage, pricing errors, fraud, etc., with full refund for paid orders within 3-5 days.
5. Pricing & Payment
Displayed prices are final, excluding taxes, customs duties, shipping and insurance (borne by you). We accept secure payment methods; full payment is required, failure leads to order cancellation.
6. Shipping & Delivery
Online orders ship in 1-3 business days; custom orders take 2-4 weeks. Tracking is provided; delivery time varies by destination. You are responsible for incorrect address issues.
7. Returns, Refunds & Exchanges
- 1. Non-quality returns: Unworn, undamaged items with original packaging (30 days), you bear fees; customized items non-returnable unless defective.
- 2. Quality issues: Contact us within 7 days for free return/refund/replacement.
- 3. Damage from improper use is not covered.
- 4. Refunds processed in 5-7 days.
8. Jewelry Care & Maintenance
Proper care is required; a care guide is provided. We offer paid professional maintenance. Normal wear is not covered by after-sales service.
9. Intellectual Property Rights
All our intellectual property is exclusive. Unauthorized use is prohibited; infringement will lead to legal action.
10. Prohibited Conduct
No fraudulent, unauthorized, counterfeiting or illegal conduct. We may suspend accounts, cancel orders and pursue legal action against violators.
11. Data Protection & Privacy
We collect necessary personal info, do not share without consent, and protect your data security. You may access/modify/delete your info via customer service.
12. Limitation of Liability
We are not liable for indirect damages; liability is limited to the product’s purchase price, excluding intentional misconduct or gross negligence.
13. Governing Law & Dispute Resolution
Terms are governed by our registered region’s laws. Disputes are resolved by negotiation first; failing that, submit to our registered region’s court/arbitration.
14. General Provisions
Invalid provisions do not affect others. No waiver of rights is permanent. These Terms are the entire agreement between us.